8999 det Privacy Policy

1 Introduction

8999 det (referred to hereafter as "we", "us", or "the platform") operates an online gaming and sports betting service for users in Bangladesh. This privacy policy applies to users of our website https://8999det.cam. By using the site, you are considered to have given your consent to the collection and processing of information as described in this policy.

Our Terms and Conditions and this privacy policy function as complementary documents. If you have any questions regarding the use of your information, please contact us through the details provided below.

2 Information We Collect

8999 det collects information through various processes. The types and sources of information are described in detail below.

2.1 Registration and Account Information

When creating an account, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Username and encrypted password

2.2 Financial Transaction Information

To process deposits and withdrawals, we require certain payment-related information. This includes mobile numbers for bKash, Nagad, Rocket, or Upay, and account numbers for bank transfers. Complete card or bank details are not stored on our servers.

2.3 User Activity Information

When you use our platform, certain information is recorded automatically:

• IP address and device type
• Browser information and operating system
• Login time, session duration, and pages visited
• Betting history and game activity logs
• Data collected through cookies and similar tracking technologies

2.4 Support and Communication Information

When you contact our 24/7 live chat or email support, the content of the conversation and any attached files are retained for a specified period. This is used for service quality improvement and dispute resolution.

3 Purposes of Using Information

8999 det uses collected information only for the following specific purposes:

• Account registration, verification, and management
• Processing deposits and withdrawals
• Fraud prevention and ensuring account security
• Applying responsible gaming tools and monitoring unusual activity
• Providing bonuses, rewards, and VIP benefits
• Managing customer support services
• Improving platform performance and user experience
• Fulfilling legal obligations

We do not sell your information to third parties or transfer it to external companies for direct advertising purposes.

4 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser. They are mainly of three types:

4.1 Essential Cookies

These cookies are necessary for the core functionality of the site. They are used to maintain login status, manage sessions, and handle security-related tasks. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember language preferences, theme settings, and previous usage patterns. They make your experience more relevant.

4.3 Analytics Cookies

We collect anonymous analytics data to understand which parts of the platform are used most and where there is room for improvement. You can disable these cookies from your browser settings if you wish.

5 Information Sharing and Third Parties

8999 det may share limited information with third parties in specific circumstances. However, such sharing is always governed by the terms of this policy:

• Payment processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity verification services: Authorised third parties to assist in the account verification process.
• Technology infrastructure: Cloud hosting and cybersecurity service providers, who are bound by strict confidentiality agreements.
• Legal obligations: Disclosure of information in accordance with applicable laws in Bangladesh or orders from competent authorities.

We do not share personally identifiable information with game studios or content providers.

6 Data Security Measures

To protect your information, 8999 det employs both technical and administrative measures:

6.1 Technical Security

• All data transfers are secured through SSL encryption
• Passwords are stored using high-grade hashing algorithms
• Regular security audits and vulnerability assessments
• Unauthorised access detection systems are active
• Login and transaction security via OTP verification

6.2 Administrative Security

• Access to personal information is limited to authorised staff only
• Regular privacy and data protection training for staff
• Mandatory confidentiality agreements with third-party partners
• Defined response plans for handling data breaches

7 Data Retention Period

8999 det retains user information only for as long as necessary to provide the service or to fulfil legal obligations. General guidelines are provided below:

• Active account information — for as long as the account remains open and for a minimum of five years after it is closed
• Financial transaction records — for the period applicable under financial regulations
• Customer support conversations — until the dispute resolution period has elapsed
• Identity verification documents — as required by regulatory requirements

Once the specified period has passed, information is securely deleted or anonymised in such a way that individuals can no longer be identified.

8 User Rights

Users registered with 8999 det have the following rights regarding their personal information:

8.1 Right to Access

You may at any time find out what information we hold about you and how it is being used.

8.2 Right to Correction

If your account contains incorrect or incomplete information, you may request that it be corrected. Some information can be updated directly from account settings; for the rest, contact our support team.

8.3 Right to Deletion

Where not in conflict with legal obligations, you may request the deletion of your account and related information. However, in cases involving an active balance or an ongoing dispute, this may not take effect immediately.

8.4 Right to Data Portability

You may request a copy of the information you have provided in a structured format.

To exercise any of the above rights, please contact us using the method described in the contact section below. We will endeavour to respond to your request within 30 days.

9 Protection of Minors

8999 det strictly follows a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and if an account holder is found to be a minor, that account is immediately closed and the collected information is securely deleted.

To learn more about responsible play, please visit our Responsible Gaming page.

10 Changes to the Privacy Policy

This privacy policy may be updated from time to time based on business changes, the introduction of new services, or legal requirements. For significant changes:

• The "Last updated" date at the top of the page will change
• Registered users will be notified via email or through the platform
• Continued use of the service after a change constitutes acceptance of the new policy

Previous versions of this policy may be available upon request. To learn more about the site, please visit our About Us page.

11 Contact and Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact our data protection team using the following methods:

Our support team responds in both Bengali and English, seven days a week, 24 hours a day, via live chat and email. For general questions, our FAQ page may also be helpful.